Arami Essentials Reviews
Arami Essentials Customer Reviews (11)
- Most recent
- Oldest
Arami Essentials Customer’s Q&A
Arami Essentials FAQs
What is aramiessentials.com?
Aramiessentials.com is an online store that offers a variety of skincare products. The name "Arami" means "my body" in Yoruba, and the company invites customers to indulge in a simple skincare routine designed to beautify the skin, unburden the mind, and lift the spirit. They offer products like Glow Oil, Onyx Polish, Glow Scrub, and Ivory Butter. They also have a loyalty program called Wander Club where customers can earn rewards with every purchase. The company is conscious about the environment and offers infinitely reusable bottles for life, topped up as needed, with easily recyclable refill pouches. They also have a hashtag #aramidaily where customers can get a discount on their next order if their post is reposted on the company's Instagram page.
About aramiessentials.com Payment Method?
The website aramiessentials.com offers a payment method called Zilla. This allows customers to pay for their orders in stress-free installments. Here's how it works:
- Visit aramiessentials.com.
- Select Zilla at checkout as your payment method.
- Create an account with Zilla.
- Pay for your order in stress-free installments.
This partnership with Zilla enables customers to purchase products anytime and pay later in installments, interest-free. The order will be delivered within the chosen delivery timeline and before the final payments on Zilla are completed.
aramiessentials.com Return Policy?
Arami Essentials has a Shipping and Refunds policy. For Domestic Shipping within Nigeria, they mention that their Ivory Butter may melt in transit due to the warm weather climate of Nigeria. They do not offer refunds for items that melt during shipping. For International Shipping, they offer worldwide shipping to all countries around the world with an estimated delivery time frame of 5 – 10 working days. International orders may be subject to tariffs, taxes, duties, and other fees per the destination country’s laws and regulations. These charges are not included in the price at checkout and you will be required to pay these charges upon delivery.
Regarding Refunds and Exchange, due to hygiene reasons they cannot accept exchanges or returns on non-faulty items. Once orders are submitted, they cannot be cancelled or modified. If a product in your order arrived incomplete or damaged, you should contact them immediately. Issues must be reported to them within 10 working days from the date of delivery. Any issues reported after this time will unfortunately not be valid, except in extraordinary cases. If you arrange for collection of your order by a 3rd party delivery company and your order is damaged in transit, Arami will unfortunately not be liable for any damages incurred. Arami Essentials cannot facilitate returns or exchanges of items purchased from anywhere other than aramiessentials.com. Please contact the retailer directly.
How do I contact Arami Essentials?
You can contact Arami Essentials in the following ways:
- For order related enquiries, you can reach them at +234 (0) 816 751 7880 (call/WhatsApp/SMS) or email them at customercare@aramiessentials.com.
- For general enquiries about their products or services, feedback, or requests for information, you can contact them at +234 (0) 816 751 7880 or email them at info@aramiessentials.com.
- For press/media enquiries, you can email them at info@aramiessentials.com.
Their online opening hours are Monday-Friday: 9am-5pm, Saturday: 9am-12pm, and they are closed on Sunday. Their in-store opening hours are Monday-Friday: 9am-5pm, Saturday: 10am-3pm, and they are closed on Sunday.
Their factory is located at Nigerian Foundries, 1 Adeyemi Bero Crescent, Ilupeju Industrial Estate, Lagos Nigeria.